Answers to the questions buyers ask most often.
How does your 40% discount work?
Every price you see already reflects our trade discount — the crossed-out figure is the manufacturer list price, and the highlighted figure is your price, roughly 40% lower.
Are these products genuine and new?
Yes. We source brand-new, genuine units from manufacturers and authorised distributors, with full warranty where applicable.
Do you ship internationally?
We ship worldwide with insured freight. Duties and delivery times vary by destination — request a quote for an exact landed cost.
How do I request a quote?
Use the “Request a Quote” button on any product, the contact form, or WhatsApp. We respond within one business day.
What payment methods do you accept?
Bank transfer, letter of credit, major cards for verified business accounts, and USDT (TRC20) for crypto payments.
Can I get bulk or reseller pricing?
Absolutely — tell us your volumes in the quote form and we will prepare tiered pricing.
Do products include warranty and support?
Most units carry a 12-month warranty with dedicated after-sales support and spare-parts sourcing.
Can you help with installation or training?
For robotics and medical systems we can arrange commissioning, installation and operator training on request.